I installed QuickBooks Pro 2006 yesterday. When I tried to access the help files, I got the error: “Page Cannot Be Displayed”.

I found lots of suggested solutions in Google. I tried many of them one-by-one and they did not work. Then I started trying them in combination. Finally, it worked. However, I’m not sure which combination did the trick. If you are having the same problem, please try the various tips on the page CHM help files error: The page cannot be displayed.

I think this tip is important:

regsvr32 hhctrl.ocx

But you might have to create the MaxAllowedZone registry key first (see above link).

Again, I’m not sure exactly which combination did the trick. Just keep trying all of the suggestions on that page (perhaps in various orders) until it is fixed. Then post a comment back here, describing what worked for you.

BTW, Intuit’s knowledge base sucks shit! It should have the solution for this problem, which seems to be a common one, judging from the number of posts about it in the QuickBooks forums.

I just installed QuickBooks Pro 2006. The installation went okay but when I tried to start QuickBooks for the first time, I ran into problems. The splash screen came on for about a half a second and then the program closed. I tried it again and then same thing happened.

I figured if Intuit was a typical software company, they would have put some error message into a log file. Sure enough, I found a log file at “C:\Program Files\Intuit\QuickBooks Pro\QBWIN.log”. Inside the log I found several “missing module” messages: …Continue reading » QuickBooks Pro 2006 – Shitty Out of Box Experience