One of the things that our I.T. department deals with on occasion (much to our frustration) is virus / malware / spyware / grayware infected computers. Though we do have a layered system in place, there is no system that will ultimately prevent every type of malware out there all the time.

(We also get lots of questions from our users about their home machines. Though we don’t officially support home machines, developing good I.T. practices is part of our mandate and so we often encourage and help out with this out of good-will.)

In addition to telling them about some of the online scanners available (such as Trend Micro’s Housecall or Symantec/Norton’s equivalent) we also send them home with a rescue CD. On the CD is a little known secret… and it’s free. …Continue reading » Sysclean – a little known secret