Yesterday while doing research on usage based billing for another story in my series on UBB, I came across some interesting search engine results. I wanted to see how one of my recent UBB stories was performing in Google search engine rankings. I had spent quite a bit of time doing search engine optimization (SEO) on that story and was expecting good search engine results. As it turns out, my SEO work was pretty effective. When I ran a search on …Continue reading » Bell Canada Buys Its Way to the Top of Google Search Engine Rankings for Usage Based Billing
While doing some research for my recent series of stories about usage based billing (UBB) for internet access in Canada, I came across a particularly thoughtful and compelling critique of UBB written by John Robertson.
Mr. Robertson, who is also known as Potato, wrote the UBB critique in response to CRTC Telecom Decision 2011-44, Usage-based billing for Gateway Access Services and third-party Internet access services.
With Mr. Robertson’s permission, I am publishing an excerpt from his excellent critique below. The full critique is available over at his blog, Blessed by the Potato. Like me, he has written a series of stories about UBB.
Without further ado, here the excerpt from Mr. Robertson’s critique: …Continue reading » A Critique of CRTC Telecom Decision 2011-44 Regarding Usage Based Billing
Price gouging. Profiteering. Highway robbery. These are the words that come to mind when you get right down to the details of internet usage based billing (UBB) in Canada.
By now, you have probably heard …Continue reading » Usage Based Billing for Internet Access Fails the Smell Test
Last week I commented on a Vancouver Sun story about how Shaw and Telus were planning to start charging internet users who go over their monthly data limit. In my commentary, I pointed out the practical pitfalls of trying to accurately measure an internet user’s actual bandwidth usage and I showed examples of how a rogue user could maliciously drive up your usage without you even initiating any traffic.
Perhaps other internet users share my concerns. On February 8th, the Vancouver Sun’s Gillian Shaw reported that Shaw has decided to suspend its plan to charge customers for exceeding internet plans, “in response to consumer outrage”.
You can read more about Shaw’s “about face” in its February 8th press release entitled Shaw To Engage Customers In Consultation Process On Internet Usage Allowances. Essentially, Shaw is going to consult with customers during February and March to get their opinions and ideas about internet usage limits. Until this consultation is complete, Shaw will not charge charge customers for going over monthly limits.
For a very persuasive argument against usage-based billing for internet, I invite you to read Stephen Hume’s story Gutenberg changed the world. The Internet can do it again, from yesterday’s Vancouver Sun. It’s more philosophical and less nerdy than my argument.
If you are a current Shaw customer, please contact Shaw and let them know how you feel about usage-based billing (UBB) for internet. Do it now before it’s too late! You should be particularly concerned if you are a Netflix user.